Privacy Policy

Last updated: May 20, 2026

BTEAI ("BTEAI", "we", "us", or "our") operates the BTEAI service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service, and the choices you have.

1. Information We Collect

1.1 Account and Profile Information

When you create or update an account, we may collect:

Email address
Name and profile details you choose to provide
Authentication data from OAuth providers (e.g., Google, GitHub)

1.2 Content and Inputs

We collect the content you submit to the Service, including:

Text prompts, images, or audio files you upload to generate AI content
Generated AI images and videos
Metadata such as file names, sizes, and upload timestamps

1.3 Usage and Device Data

We may collect usage information such as IP address, browser type, device identifiers, pages viewed, actions taken, and diagnostic logs to improve our Service.

1.4 Payment Information

If you purchase credits or subscriptions, payments are processed by Creem. We do not store full payment card numbers on our servers. Creem may collect billing details as part of payment processing.

2. How We Use Information

We use the information we collect to:

Provide and operate the Service, including AI-powered image and video generation
Create and manage accounts, authentication, and user support
Process payments and manage credits or subscriptions
Improve and maintain product performance and reliability
Detect and prevent abuse, fraud, or security issues

3. Legal Bases for Processing (EEA/UK)

If you are in the EEA or UK, we rely on the following legal bases:

Contract - to provide the Service
Legitimate interests - to improve, secure, and operate the Service
Consent - for optional features such as marketing or analytics cookies
Legal obligations - to comply with applicable laws

4. Data Retention

We retain personal data for as long as necessary to provide the Service and meet legal obligations. You can delete content or close your account, after which we will delete or de-identify your data within a reasonable period, unless retention is required by law.

5. International Transfers

Your information may be processed in countries where we or our service providers operate. We take steps to ensure appropriate safeguards for such transfers.

6. Data Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and access controls. However, no method of transmission or storage is 100% secure.

7. Your Rights

7.1 All Users

Access, correct, or delete your personal information
Request a copy of your data

Object to or restrict processing
Withdraw consent at any time

7.3 California Residents (CCPA/CPRA)

Know what personal information we collect
Request deletion of personal information
Opt out of the sale of personal information (we do not sell personal information)

8. Service Providers

We use trusted service providers to operate the Service, which may include:

AI processing providers (e.g., SiliconFlow, New API)
Payment processing (Creem)
Email delivery (Resend)
Storage providers (AWS S3 / Cloudflare R2)

These providers are authorized to process personal information only as needed to provide their services to us.

9. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Email: support@bteai.com